All apps have the same functionality but different messaging and graphics in areas. When it finds the HRM, tap on it to pair. Heart Rate Monitor 3. After pairing, the sensor will show in the Paired Sensors section below the Add a Sensor section. Tapping on the name of the sensor will bring you to the Sensor detail page, where you can see more information on the sensor or tap Delete to delete it from there.
You can also delete the sensor from memory by tapping on the name of the sensor, then tapping Delete from the Sensor details page. When you are ready, read more on doing custom Fitness Assessments to get your custom heart rate zones , and why that is so important and effective in your own personal journey to health and fitness. Try these initial steps if you are experiencing difficulties pairing, or these other articles for issues such as heart rate spikes or dropouts or general compatibility. Photo 1: Intact battery. Photo 2: Battery being lifted from the cap.
Photo 3: Battery successfully extracted! Typically there are green flashing lights from most optical HRMs as they try and read your heart rate check the back of your Mio or Apple Watch, etc. Chest Straps: You want to create real chemistry between you and the belt. Next, put the strap on, placing it on your bare skin on the top of your ribcage right below your chest. I had notice the silver tap leaning forward but I thought it was normal!
It worked!!!!! This comment should be part of the post, it ended several hours of trying everything over the past few months, thanks Samantha! Thanks for this. Came here and popped my silver tab back up and boom. There is a small block of black plastic from the watch itself. To check if your H7 is actually on and using bluetooth, use a smartphone to see if it shows up when scanning for devices.
First of all I say thank you to all of you, for sharing the methods concerning not conectivity problems. I have been trying all of it push down the silver connection and hard rest. Make sure the silver clip is pushed UP not down. The silver must be above the black plastic piece that sticks out from the main housing area.
I hope this helps! Then I did what Samantha suggested. I ensured that that silver thingy was touching the two dots and, voila! It started working again! Thanks Samantha!!!! And others too! In my case the silver tab was the problem. Just did what Samantha said.. Great Job Samantha… Thanks.
Polar H7 | Fitdigits Support
I took a point of an exacto knife, and gently pulled up the silver pin or connector to the battery. Did the trick! Previously, resetting the phone, nor resetting the H7 heart rate monitor by resetting the battery could get the devices to pair and connect.
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Based on the info in the Moto X, I suspected it was trying to work, but just not connecting to the Android apps, specifically Polar Beat. I tapped on the button to connect. I then opened the Polar Beat App, and guess what? All I know for sure is that it is now working. This helped me with my new Unit Super phone.
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Installing and running BLE scanner solved this instantly. Not happy at all with this damn thing. Got my H7 to pair with my Galaxy S3 several times the first night I had it, but only for about 8 to 10 seconds at a time with the Polar Heart Monitor app. I kept playing with it the next day and the same thing. Then I was going to try the reset trick.
This sorry thing is going back. Try unpairing it with your phone. Some apps have programming that automatically pairs the monitor with the phone as long as bluetooth is turned on. If you pair it directly with the phone before going into the app, it might interfere. I have a Samsung S6. Thank you so much! Tried everything else: Turned out I had to disconnect the Bluetooth pairing on the iPhone first and then the Polar Beat app paired immediately. This worked for us with an iphone 6.
Had to disconnect the H7 from the iphone bluetooth settings and then open the Polar app and connect through there. Then everything paired fine. Have a look at this guys. As indicated in the video below, I fixed mine lifting up the silver contact to the recommended position. I hope that it helps. Fixed now!
Hope this helps someone else! What will we do without Google? Thank you so much, pulling the silver bit up with a paper clip worked!
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I was on the verge of sending it back. It was in the list of paired devices. It worked fine. In my case it seemed that the trick was to NOT have the H7 paired to the phone, and instead let the App establish the connection. Hope this works for some of you. I kept getting prompts that my phone is unable to communicate with H7 or passkey is wrong, repeatedly.
I tried the paperclip reset, reseating the position of the metallic battery contact tab, discharging it, nothing worked. Best advice was that of stopping your bluetooth manually, and opening the Polar Beat app and letting it call out the bluetooth connection. Then input the passkey from there. But first ensure that any OTHER mobile which already had paired with the same H7 before, has its bluetooth switched OFF otherwise it will preferentially monopolise the H7 bluetooth and prevent you from pairing any new phone to that H7.
Again, stopping bluetooth manually, but letting the Polar Flow app on mobile call out to the M to enable bluetooth pairing, solved it. Jennie, Glad I stumbled on this info. My H7 stopped working after only 8 months! But then had trouble pairing my A with the monitor.
Turns out I needed to pair my iPhone. With Bluetooth open, I laid down my phone, the H7 and the A touching each other and let them connect on their own. It worked!!!
Hope this helps someone else. My issue was that the app detected my Polar H7 but it was showing a zero for HR. When I contacted the support team at Concept 2 I was trying to pair it with a rowing app , she said that sometimes when pairing it with too many things can cause problems.
I unpaired it from the rowing machine, then re-paired it with the rowing app on my phone. It worked. It stopped working and I brought it in to have the battery replaced at the authorized rep where I purchased the strap. That was about 2 months ago and I have not been able to get the heart rate reading. It pairs alright, but no heart rate. Today I went back to see if it was the battery. He put a new battery in, we tried it and no. We tried his personal strap with my peanut and still nothing.
He tried removing the battery for 6 minutes which is suggested somewhere on a forum and still nothing. I know it works, as I still wear the original watch that I first used when I started with Polar products probably more than 6 years ago , and my watch picks up the HR. Any suggestions? A loop magnifier or magnifier or a magnifier lens attachment that attaches to your glasses. This will leave you hands free to reset the tab. Prior to placing the battery and cover back on make sure the arms of the T-bone tab are contacting in sides of the battery by simply placing the battery in place without the cover to check for proper contact.
You do not want the arms to be bent forward toward the center or you may end up compressing the tabs down again. Nor do you want them bent back and not have connectivity. This is where the tweezers come in handy adjust the tabs. When you finally put the cover and battery back into the housing, be aware the there is that silicone O-ring that makes for a tight fit so the cover needs to be pushed down and then locked in place.
However, be careful that the tabs are not leaning towards the center of the housing and you are catching the wings of the T-bone and compressing these in the down position. Thanks to Samantha — you have saved me a lot of stress. You were clever to work this one out. After for years use, several battery changes, it stopped connecting to bluetooth devices.
Still worked with equipment in the gym which confirmed new battery was good and inserted correctly and connections were good. I was about to place an order for a new one, but sense prevailed, I googled and saw above tips. Another success story!! I thought it was a goner! Thank you for the silver clip over the black plastic tip. Probably a battery that was a miniscule too small: Just shorted pos and neg terminals with paperclip.
Thanks so much! I had sent my Polar in making sure the battery tabs were not the issue it was sent back indicating tabs were not touching battery. I been using for a little over a month and I have another problem. The H7 shows up on iPhone 6 as a device and I can get it to connect.
However, when I set it for an activity i. I press the start button and everything is picking up except heart rate. I have filed this problem with Precor Customer Service on Feb. I love the Polar Beat application…but could something be deficient in the app software. This is covered at this site http: However, the paper clip method is not covered on the trouble shooting list. Sorry I should have thought about this. Jennie thanks for providing this post…as my tuxedo cat Oreo walks in front of the screen! My pleasure, Wayne. It pains me to see so many people having trouble with their Polars, but at least we have this page to share solutions!
I can then keep track of my heart rate, distance covered it also utilizes GPS tracking so you can ascertain what your HR was on a specific location on the golf course…flat or hilly terrain, etc. This can help when reviewing any episode with a physician. By the way, I did submit a request to Polar Customer Service to continue to update their trouble shooting guide so we can fix in the field. Thanks again Jennie! This effectively turns it off until the next time. The stated battery life is around hours, which is an hour a day for almost 7 months!
From the manual: Detach the connector from the strap after every use and dry the connector with a soft towel. Clean the connector with a mild soap and water solution when needed. That digifit link is broken. The updated link is http: OMG I was pulling my hair out with this thing. Your instructions we exact and it worked first time. I cannot believe it as I usually sceptical about these type of forums, but today I was at my wits end. Great advice. I used the battery to short the connectors since there was no paper clip handy.
Ed thanks for your input it seems that this was the case with my sensor popped it back up and its working. I am having this same issue with the H Do the same methods apply to fix it? Does anyone have the H10? I have tried everything I could think of. Nothing is working. Mine did pair, but showed 0pm in all apps. However, in gym it showed HR in gym equipment. I looked all over internet. After trying to pair it in many ways i start noticing another polar ID in the list of devices mapmyfitenss, polar beat, etc.. I connected to the other one that also matched what is printed on my H7 and it worked.
Not sure what happened. Either this one is broadcasting 2 names or my neighbor has a connected one at home and is not wearing it. I kind of lean towards the second one as the distance to the wrong one seems to be , while distance to the one that works is Thank you! My polar monitor would show up as connected to my iphone however it would not display the heart rate in any apps however I could see it on gym equipment.
I did not have a paper clip with me but instead used a key to join the two pieces…it worked! Looking forward to my run tomorrow. Thanks again! I had the same problem. After updating to iOS Try this before resetting little H7 … and good luck. Thank god I found this forum. I had the same problem cannot pair after replaced my battery. Tried the hard reset, nothing happen. I read further down and try lifting my silver tab bravo, it is back to life! Ended up it is the silver tab connector not touching the battery becoz it is pushed below the point if touch.
You guys are brilliant! First option did not work so tried the hard set and I am back in business. So glad you had this. I was going to throw mine away and order another one which I can not afford to do. Thanks, Tony How does this make you feel? Add Image. I'm e. Tony I had anticipated the interference from other apps and had generally done a force close on everything.
After a reboot I went directly to CrewNerd and saw that my H7 now appeared twice see screen shot. Each was selectable, but only one returned a heartbeat. Will I need to do this each time I want to use CrewNerd? All the best John. Tony Andrews Official Rep January 27, Once you've paired, you shouldn't have to go back to the settings, even if you turn Bluetooth off and on frequently. If you select the device that shows a heart rate, will it connect again and work properly the next time you run CrewNerd? How does this make you feel? All rights reserved.