Sorry, we can't help you. If you made contact backup you can trasfer it to another phone.
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ANY help would be appreciated. YOU may email me also Hi, we expect your main computer is Windows PC. Then please follow our guide. For Android please follow https: Hi, My account has only contacts and hence have not exceeded the free account. But when I try syncronizing it gives an error message "The number of data items for free account has been exceeded 7 days ago". Pls guide with the next steps. We found more than contacts on your account. Hi, on the android devices you can set visibility of each data source which contain contacts.
Please check if you have correctly set visibility of contacts. Hi, it is not related to PhoneCopy only. It is general settings of your android phone. It depends of your phone vendor. On each phone in the settings there is contact settings and there you can set which contacts will be visible. No, there is not a way to upload messages to iPhone at all. Iam using Hisense U and it does not display contact numbers nor contact list yet the numbers are stored on the sim card and iam able to access them on other phones.
This occurred lately as first I was able to access them. Please how can I do to solve this problem? Hi, is your request realted to PhoneCopy. We can help you with PhoneCopy but your phone was not synchronized to our service. Iam Using Asus Zenphone 4 with lolipop in that i cant find phone contact in phone sopy setting page kindly help me to solve the issue karthik. Google Play Store is saying that it is not compatible with the app.
Hi, what android version you have installed? I am trying to syncronise the contacts from my Android device Samsung A3 but each time I try I get a warning stating that I have exceeded the amount of contacts and sync has been disabled. I'm using the free version so can you please tell me why this is failing when I have less than the contacts allowed? I can see successfull synchronization of your phone. Did you solve the issue? Did you select gmail account in the PhoneCopy application settings as database which has to be synchronized?
I'm trying to get hotmail contacts from my computer to my samsung galaxy ace-4 lite. So what do I do? Hi, for import we support only VCF vCard0 format. Are you able to export contacts from hotmail to VCF? Then you can use PhoneCopy for Windows to upload it to server. And what android version you have installed in your device? On my blackberry q10 phone copy finds 0 contacts. How do I make it find my contacts? Application can not see any contacts if they are stored in another account.
If your contacts are stored in another account we recommend to import them to BlackBerry contacts account. Please follow our guide https: Hi, Just upgraded to Premium and downloaded contacts to new android work phone. Want to give my old phone to my Personal Assistant, with the hope that if we both continue to synchronise and update BOTH phones to the account, we will they be able to maintain and update the SAME set of contacts.
Is this the case? Really hope so, and if so Phone Copy is even better than expected! Hello, as long as you both sync the phones against the same account, the contacts will be synchronized. The system is also able to handle collisions - changes of the same contact from both phones. You can easily review all changes on PhoneCopy website. As premium user, you can show all changes of each contact look for the clock icon on contact edit screen. Using that, users are able to assign only part of their data to the other phone e.
How can i restore my sms. I have got my contacts back up thru phonecopy but i cann't restore my sms. Can you help me to get it. Hi, did you have internet connection? Can you send us screen shot to be able analyze what is the problem? I want to copy my contacts from sim to my mobile Huwaei g phone copy application not shown any option of sim card contacts transfer. PhoneCopy can work with contacts which are accessible from phone interface. In most phones there is internal feature allowing to copy contacts from SIM to phone. Hi, if you can't download PhoneCopy from Google Play, try direct link from our web site.
Then follow our guide https: Last synchronization was made two days ago which included both contacts and SMS. Hi I have done backup and synchronize all my contacts If you made backup to PhoneCopy you can restore it but we didn't find any contacts stored in your online profile. Can I do it without wiping the contacts on the Android? In the app I did a combine both, only to find that the server contacts were deleted afterwards! I did an undelete so at least that worked Anybody? Hi, Combine both shoudl keep contacts from both data sources. I recommend yout Combine Both to get contacts from the server to new phone along with keeping already saved contacts in the phone.
Well, thats what I had tried. In the app it wanted me to go through one of 3 routes-gmail, Sansung or SMS. I don't know if it makes a difference? Another interesting thing was, afterwards using the the old phone I transferred the contacts using bluetooth to the Samsung. It transferred ok but now Gmail on the Samsung can',t see any emails in any of its folders. I'm sure if I delete the Gmail account and reinstall it that a lot of my contacts will disappear again!
Hello, the app gives you choices to decide which contact database you want to sync the contacts with. Samsung is the local contacts recommended , while Gmail is the contacts storage used by Gmail app and it may interfere with PhoneCopy synchronizations. Hi thanks Just a recommendation- maybe you should highlight the recommended one in the app logon page, it might save a few support calls! HI, if i delete delete my messages in my phone after first synchronization, and again i synchronize after one day then my first synchronized messages will be gone from phoneCopy server Is it true?
You will find it under Deleted Messages button and you can restore it to active messsages list. In case you are Premium user you will get it synchronized back to your phone then. I have a phone "Huawey Ascend Y" and I have not found in the list of compatible phones. The phone has 2 Sim. There is a similar phone? How can I fix the problem? It is already supported, please check our list: Hello, after synchronizing I find phonecopy has imported all the contacts from my gmail account, even those who consist only of an email address captured automatically by gmail, those which appear under 'Other contacts' in gmail Contacts.
I would like to get rid of those, i. Any way to do that? Hello, when you synchronize with some account, all contacts from it will be transfered. In your case it was Google account, which is adding those email addresses as contacts. If you delete them, Google account will create them again. We recommend you to use your local phone account instead of Google account for storing your contacts - if it is possible.
Please help me I forgot my backup and restore password. Please use Lost Password link from home page.
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You can use PhoneCopy app to backup contacts and SMS, then you can delete PhoneCopy app and you will have data accessible via online profile on www. But feel your request as privacy problem. Think about it. Is phonecopy available on playstore? Please tell me procedure.. Yes it is free application. You can use it for free until contacts and sms stored in the profile. Even you will exceed it you can use it 7 days as trial. Here is tutorial describing synchronization contacts include SMS. Hi phone copy shows 0 contacts when I have over in my phone.
What's the solution? Please check if you set correct contact database to synchronize it. Android has several contact databases and you can select which one you want to synchronize to PhoneCopy. Hi, I've phonecopy on my phone, but only the contacts are added not the sms, please tell me how to add the sms also. I really need them bipashaa.
If you look to synchronize SMS from server to device you need to buy Premium version. Please check second part of our guide http: Hi I'm done with backup. Now i have no idea how to restore my contacts and sms in HTC explorer Ae.
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Just download PhoneCopy application from Google Play and log it as exiting user to it. Press synchronized and you will get contacts synchronized to your phone. Thank u. But i tried this one before. It again synchronize my current contacts and sms to phonecopy account. I'm confused: Directly from Google Play or from our page android. Can i restore this back up into my phone again? Hello, according to our records, you have never backed up any data to this PhoneCopy account.
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Hello, there is no setting needed. Just download our app from Google Play store. Please, I have Nokia x, I have been using Phonecopy for sometime on it. Hello, we slightly changed the login screen in recent version of our application. Now you have to check at least one local contact database to sync the contacts with. The most common choice is "Local Contacts" or simply "contacts". If you do not see anything on the login screen, try to create one contact in the phone choose the proper database and repeat the login process. Sometimes app cannot detect empty contact database. Then you will be able to synchronize other contact databases as well.
Sorry, exact name of the account is Advanced and Account. I accidentally said "yes" when phone copy asked me if I wanted to synch my SMS. I don't want to delete them from my phone but they send me over the limit for phonecopy Then you can delete SMS from the server to fit limits. I have been into account settings Would it be somewhere else?
I looked under each and see nothing Sorry, you have to user Account and Settings button in the android application. I recently "upgraded" to the latest version 2. It seems to be trying to recreaate every text and contact every time I sync instead of just updating the ones that have changed. This is not really an acceptable performance degradation. Please advise. Hello, the thing you describe is "slow sync". This type of sync occurs only after login to app, it transfers all contacts and sms from phone and server and merges them.
Because it transfers all items it takes a longer time. Next time, after the "slow sync" will be "fast sync" and it transfers only changes from phone or server, therefore it is faster then the previous one. This behavior is the same as in previous versions of PhoneCopy. We know that your last five synchronizations were "slow sync".
But unfortunately, since you are the first user who this issue reports, currently we don't know the reason.
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We tested it, but for us it works on all devices. First time sync will be "slow sync" and another one should be already "fast sync". If your issue persists or not, please, send us your feedback. I accidently erased all contacts, I somehow also synced that to phonecopy So I have lost all contacts. How can I restore them from say.. Hello, visit deleted contacts page at https: Just select all the contacts you want to restore. You can use the check-box in the upper-left corner of the list to change selection of all displayed contacts, also clicking with Shift or Ctrl works as expected.
Then press Restore button. Once all contacts are restored, sync your phone and they will be transferred back to the phone. I Wonder if i Upgrade to Premium, will that restore deleted and sendt sms before 30 days?
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All sms stored in your account will be uploaded back to phone. Forgot to say that after Upgrade, i only get error Message, and i se that there is 2 acounts With sms. The problem that occurred was caused by the version PhoneCopy that you are currently using. The actual stable version 2. We have prepared a new beta version 2. Install the new beta version: Then synchronize. Can you see which date i installed this program, and is it anything else i must du to find sms sendt and deleted?
I hope you can assist me in this regard. When I activated my Samsung account the first time all my contact numbers and BBM aswell Whatsapp contact numbers appeard on my phone. Note that this is new phone aswell new Sim card so this was really great! But then I gave my Samsung in for a Software update and everthing was deleted. Now that i have the phone back i have lost all my contacts. How do i get them back. Please help We didn't find any phone synchronized to your profile.
Can you explain how you used PhoneCopy before? I haven't used Phone Copy before. I need your assistance. When Iwanted to synchronized they couldn't pick up my brand. It is supported, please check our guide https: Thank you so much. I've now synchronized and would really love it if you could help by getting my contact numbers back. They say that when my phone was sent in for a swoftware update that they haven'tmade a back up of my. Do u support CalDAV? Not yet. I have the whole back up of the list in sync. Please check our guide: Uploading messages from PhoneCopy.
Hi in your profile there are not any deleted contacts. We found only active contacts list. I can se active and 0 deleted contacts only. Can you explain what problem you need to solve? On the account vkjp there is not any deleted contacts. I'm trying to copy my contacts from my 'old' HTC Wilfire to a 'new' Moto G but not all the contacts have been uploaded to the Phonecopy account and so, obviously, I won't get them all on the Moto G. Hi, in the application settings you can select which contact database you want to synchronize. There can be more contact databases in the phone which contains your contacts.
You need to change contact database and synchronize next one. Please check. It is already availabe with our latest application version. Download our latest android application and confirm prompt message when you will be asked for SMS sync. Please check our tutorial: Great job done by Phonegap. Got all contacts synced. Please let me how to sync the contacts on phone without downloading Phonecopy app as I have samsung wave mobile-bada os. Please follow our guide: Good Day! I'm loving this app But how about the SMS?
How do I put SMS copy on the pc? Hello Small precision: I've deleted the app "phonecopy" from my iphone but it still keep deleting quasi all my contact. Could you please tell me how I delete PhoneCopy on my iphone, so that it stops deleting me The solution of your problem is ot restore contacts from Deleted Contacts folder.
You can select all contacts by selecting check box on contacts page header. Hello I try to synchronize the data between an iphone 4 and Samsung android. Show the caller's base location of incoming calls! WhosCall-block calls, texts. Need quick answers on the go, hands- free? Robin is your voice assistant for local information, GPS navigation, And she'll help keep your eyes on the road and off your perfectly-formed phone. Voice in, voice out. Give commands like read my messages , current time , current weather , start camera , dial , etc.
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